Reporting Issues to Grindery Support
If you're experiencing any issues with Grindery, we're here to help. To ensure your problem is addressed promptly, follow these steps:
- Access the Grindery Alphabot: Start by visiting the Grindery Alphabot via the URL: https://t.me/GrinderyAlphaBot
- Select "Talk to Support": Once you're in the bot, choose the "Talk to Support" option. The bot will then request that you explain how we can assist you and describe the problem you're facing.
- Provide Additional Information: Depending on your issue, you might be asked to provide additional materials to help our support team review and resolve your case efficiently. This could include:
- Screenshots: Capture the error message or the specific part of the interface where you're experiencing the issue.
- Error Messages: Copy and paste any error messages you receive.
- Step-by-Step Description: Describe the steps you took leading up to the issue.
By following these steps, you'll be able to report your issue securely and effectively, ensuring our support team can assist you promptly.
⚠️ Important Security Notes:
- Grindery Alphabot will never ask for personal or private information. Please ensure you're interacting with the official Grindery Alphabot by verifying the username.
- Grindery Alphabot and/or other authorized members of Grindery will never request your private keys or security passwords. Always be cautious and avoid sharing sensitive information.
- Verify the Bot's Authenticity: Make sure you're using the correct Grindery AI Bot (@GrinderyAiBot) and /or Grindery Alphabot (@GrinderyAlphaBot) to avoid scams.